Comi Lighting Limited

Our History

Alphax Lighting (hereinafter referred to as "Alphax"), a sub-brand of COMI LIGHTING LIMITED (hereinafter referred to as "COMI"), specialized in the research & development, manufacturing and marketing LED linear Lighting and general lighting and committed to growing to be a worldwide innovation brand and becoming one of the leading LED products and technology solution provider of LED Linear lighting and general lighting, e.g.: neon LED flex, flexible LED strip, addressable pixel LED strip, LED Linear lights, extrusions for LED lighting, LED panel lights, LED down lights, LED Cabinet Lights and related accessories .

COMI was founded in 2011 and starting with flexible LED Strip and some other LED linear lights and commercial lighting, after several years developing, COMI is now a LED technology solution provider focused on a large range of LED lighting products. In order to provide the best quality products & service and the most professional LED technology and lighting solutions to the customers, COMI restructured the company & teams and split its business into two brands for independent operation: “COMI Landscape Lighting” concentrated on outdoor lighting since 2017 , and “Alphax” focused on LED Linear lighting and general Lighting since from 2020.

Alphax takes inspiration from trending designs while using the latest technologies to create user-oriented products. With the ability to provide thousands of adaptable lighting fixtures and deliver them quickly, Alphax easily solves even the most complex lighting challenges with a contemporary, yet timeless aesthetic.

The manufacturing factory of Alphax has gained both ISO9001 international quality management system certification and ISO14001 international environmental management system certification. Our sales market is mainly concentrated on developed countries in Europe, South Africa, America, Australia and Asia. Our products mostly have passed the testing of the third-party authoritative laboratories and have attained the quality certification from a variety of countries and regions, such as mostly have been certified by CE, UL,ETL, SAA, RoHS, REACH, CB, ErP, LM79, LM80 etc.

Welcome to a lighting company whose passion for innovation is evident in everything we do. Your space is unique, and Alphax gives you the tools to see it in a new light and put a better light to work for you.

Our Factory

Our Product

LED Neon Flex, Flexible LED Strip, LED Lighting Extrusions, LED Linear light, General lighting (Residential Lighting and Commercial Lighting) and Indoor Lighting.

Product Application

Cove lighting, signage and advertising lighting, Linear lighting, Building facade lighting, outline lighting, Additional lighting, Decorative lighting, office lighting, inground lighting, underwater lighting, exterior accents, decks, gazebos, barbecue stations, wet bars, and etc.

Our Certificate

CE, UL,ETL, SAA, RoHS, REACH, CB, ErP, LM79, LM80 etc

Production Equipment

Hi-pot test Machine, aging test facility, integrated sphere, thermal shock test machine, lighting surge tester, IES room, Reflow-Soldering, Reliability Test Device, SMT Machine, Distribution photometer and etc.

Our Service

1. Warranty:

Alphax Lighitng (hereinafter referred to as "Alphax"), warrants its products for 2~5 years or more (please view warranty period for different products at “Appendix”) of its manufacture against defects in material and workmanship, subject to certain conditions and exclusions:

1.1 Terms & Conditions of Warranty

This warranty is further conditioned upon proper storage, installation, use, operate and maintenance. This warranty only applies to the first end-user purchaser or original purchaser and original installation of the products. This warranty is not transferable. During the warranty period, if a product covered by this warranty fails to confirm to this warranty and is returned by purchaser in accordance with Alphax published warranty service declaration, Alphax will, at its option, either repair or replace the product or the non-confirming part thereof, or reimburse the purchaser for the purchase price of the specific product. For purposes of clarity, "repair or replace the product or the non-confirming part thereof" does not include: (a) any removal or reinstallation cost or expenses, including without limitation labor costs or expenses, (b) Shipping fee and expense required to return product to Alphax. If Alphax chooses to replace the product and is not able to do because it has been discontinued or is not available, Alphax may replace it with a comparable product.

All returns must be accompanied by a written statement setting forth customer's contact details, together with a brief description of any claim defects. And the parts or product for which replacement is made shall become the property of Alphax. Unless otherwise agreed by the parties, the purchaser shall be responsible for returning costs of transportation and insurance and other fee from the purchaser to Alphax, and Alphax will return the repaired or replaced unit within thirty days and cover transportation and insurance cost from Alphax to purchaser.

1.2 Exclusions

This warranty does NOT apply to:

(1) Any product not installed and operated in accordance with UL, NEC and with Alphax’s instructions and guidelines for the product.

(2) Any incidental or consequential damages or failure to perform arising from abuse, misuse, abnormal stresses and operating conditions, alterations to the product that affects, electrical surges, or acts of God.

(3) Any product of another manufacturer that may have been used in conjunction with Alphax’s products.

(4) Products used for purposes for which they are not designed or intended.

(5) Any product is agreed by the parties Not covered in warranty.

The above warranties also do not apply if:

-The original bill of sale, delivery date, or product number cannot be verified.

-The parts claimed to be defective are not returned for inspection if so requested by Alphax.

-The product is not in the possession of the original end use purchaser.

The warranties and remedies set forth herein are exclusive and in lieu of all other warranties whether, express or implied, including all warranties or merchantability and fitness for a particular purpose and all warranties arising from course of dealing or usage or trade. Purchaser's exclusive remedy, and Alphax sole liability, for any nonconformity or defect in any product shall be only those explicitly set for herein.

1.3 Limitation of liability

Alphax will not under any circumstances whether as a result of breach of contract, breach of warranty, tort, strict liability or otherwise be liable for consequential, incidental, special or exemplary damages, including but not limited to, loss of profits or revenues, loss of use of the product or any other goods or associated equipment or damage to any associated equipment, cost of capital, cost of substitute products, facility of services, down time cost, or claims of claimant's customers. Alphax liability on any claim of any kind for any loss or damage arising out of, resulting from or concerning any aspect of this warranty or from the product or services furnished hereunder shall not exceed the price of the specific product which gives rise to the claim.

For any further question on our warranty, please contact us at:

Alphax Lighting --aftersales service department

Tel: +86-755-23158250 (Monday ~ Friday 9:00AM~5:30PM Beijing time)

Email:

Quality Control

Adhere to "Product Quality is Life" belief, The manufacturing factory of Alphax Lighting manufactures products comply with quality management system: ISO9001:2015 Quality management system and follows ISO14001:2015 environmental Quality System, Alphax Lighting has been improving and maintaining quality management system continue to operate effectively which are seen through whole process from raw material to a finish product as below diagram: